OUT OF HOURS ENQUIRIES – 111 (NHS 24)
5.30pm – 08.00 am Mon- Fri, Weekends and Public Holidays
WEEKEND, EVENING AND NIGHT CALLS
When the Surgery closes the telephones are connected to an answering machine which will give the contact telephone number of the services providing out of hours cover throughout Ayrshire. This is a service for urgent care that cannot wait until the Surgery reopens. This number is 111.
Patients can access advice and reliable health information from NHS 24 www.nhs24.com
EMERGENCY CARE SUMMARY
If you require medical after 6pm or at weekends, NHS24 and out of hours centres will be able to access your ECS records (Emergency Care Summary). This will tell the clinicians which drugs you are taking, all medications prescribed within the past year and whether you have had any adverse reactions. If you would like to see your Emergency Care Summary, please ask for a print out at Reception.
If you do not wish to have an Emergency Care Summary record, please inform the Practice Manager.