People who are unwell and worried about COVID-19 (Coronavirus) to consult NHS inform (www.nhsinform.scot) as the first point of contact.
Symptoms of Coronavirus (Covid-19)
A new continuous cough OR fever OR loss of / change in sense of smell or taste.
Should I be going to hospital if I feel unwell?
As always – if you have a critical medical emergency, phone 999.
If it’s not an emergency;
If you have mild symptoms or are looking for information
Please visit www.nhsinform.scot/coronavirus. If you can’t find the answer please call the special helpline on 0800 028 2816
If you have COVID-19 symptoms:
If you need more advice than is available online at NHS Inform, call your GP Practice on 01655 882708.
Testing
Anyone in Scotland, who is self-isolating because they are showing symptoms can be tested, visit: www.nhsinform.scot/campaigns/test-and-protect
For all other health matters:
Call your GP Practice on 01655 882708. You should only call NHS 24 if your GP is closed and you cannot wait until they reopen. From Monday 23 March 2020, the community pharmacy Minor Ailment Service is being extended to allow anyone registered with a GP practice, who has a minor illness or a common condition, to speak to a member of the pharmacy team for advice and treatment without the need to see their GP.
When do I phone NHS 24 and when do I phone my GP?
If you think you might have COVID-19 and can manage your care at home, please don’t call either your GP or NHS 24. The NHS Inform website has lots of useful information for you if you are self- isolating with COVID-19 symptoms.
If your concern isn’t about COVID-19 and the NHS Inform website can’t answer your question, please call your GP as normal. If your GP is closed for the day and your query can’t wait you can call NHS 24 on 111.
Please remember that all medical services are extremely busy at this time – it may be possible for you to self-medicate – see NHS inform for more info.
If I need a fitnote, will I get one as part of this process or do I need to speak to my GP?
You do not need to ask your GP. Click here for information on how to download a fit note.
Virtual Consultations with Clinicians
The practice now has a system in place which allows us to arrange virtual consultations with patients.
- Please do not enter a waiting area unless you have a prearranged appointment or have been invited to a same day appointment by your healthcare professional
- When using a smart phone, tablet or laptop please ensure the device has been charged and has sufficient battery power for the length of your consultation
- Please ensure that you are in a private well lit location prior to the start of your consultation
- Please inform your clinician if anyone is with you
Click the link to access the service and select Maybole Medical Practice, Maybole : https://www.nhsaaa.net/services-a-to-z-support-pages/near-me-gp-access-page/