Non-urgent advice: Registration
It is important to note that you can only permanently register with a GP practice if you are staying in the area for more than 3 months. If you move out of the practice area, you will need to register with a practice in your new area as soon as you move.
Rights and Responsibilities
You will be treated as an individual and will be given courtesy and respect at all times. You will receive the most appropriate care, given by suitably qualified people, and no care will be given without your informed consent. In return we would ask you to treat all doctors and staff with courtesy and respect. We would also ask that you try to follow the medical advice offered, and take any medication as advised.
We strongly support the NHS policy of zero tolerance. Any patient attending the practice who abuses the doctors, staff or other patients verbally, physically or in any threatening manner whatsoever, will risk immediate removal from the practice list.
Medications – Benzodiazepines and Opiates
You should provide official proof of repeat medications, e.g. a reorder slip from your previous practice.
It is our policy to review medication and offer dose reduction where appropriate to ensure effective and safe prescribing, particularly for drugs that can be harmful or addictive. These include Diazepam, Gabapentin, Pregabalin, Lorazepam, Temazepam and Tramadol. By registering with us you are agreeing to work with us to make sure your medication is appropriate for you.
How to register:
- Fill out an online registration form.
- Visit reception during surgery hours and collect/complete one of our registration packs.
- Download the forms.
- We will require evidence of identity to provide certain services (refer to our registration policy regarding ID).
- The practice has a non-discrimination policy for accepting new patients. There are a number of reasons why you may not be able to register with your chosen GP, for example you may live too far away. If this is the case simply choose another GP in your local area.
New Patient Health Check
New patients may be asked to make a 10 minute appointment with the Nurse to have a routine health check. Please bring any medication boxes or lists of medication to this appointment.
You may also be asked for a sample of urine (please ask at reception for a white topped bottle).
This allows us to get to know you and your past medical history as well as your treatment needs while we await your medical records arriving from your previous doctor.
Practice Area
Our Practice area covers Maybole, Minishant, Culroy, Dalrymple, Fisherton, Dunure, Maidens, Turnberry, Kirkoswald, Kilkerran, Crosshill, Kirkmichael and Straiton.
If you stay outwith our Practice area
If you do not stay within our catchment area, other GP practices can be found by accessing the link shown below.
Registered with a Doctor outside the UK
Please note that if you were previously registered with a Doctor outside the UK then the Practice will not have access to your medical notes. All patients who register from abroad should contact their previous Doctor to obtain copies of their notes.
Register online
Step 1: Complete online registration form
Our online registration form will collect your details, a brief outline of your medical history and record your preferences.
This information may be added to your record and will allow us to begin to provide you with medical services.
Step 2: Upload scans of photo identity and proof of address
Please deliver to the practice copies of two forms of your identity.
One form of identity must contain a photo of yourself and the other must provide evidence of your current address. You may upload your forms online.
Download the Form(s)
If you prefer you can download then complete the registration form via NHS inform and upload to the practice on the form below. If you are unable to do this please contact the surgery for advice on how to register. This is required for all patients registering.
Complete a Registration Pack
If you prefer there are copies available at reception to collect and complete.
Please download the relevant registration pack, then use the upload button to submit them to the practice.
Your ethnic group
People are also being asked to say whether they need an interpreter when talking with NHS staff, including the needs got sign language support.
Why am I being asked these questions?
Practices in Scotland which are participating in this exercise are asking all their patients to give their ethnic group and if they need interpreter support when talking with NHS staff.
What do you mean by the ethnic group?
An ethnic group is the group we identify with as a result of our culture, family background, the language we speak and the food we eat. For example most people in Scotland would identify themselves as White Scottish, while others might identify themselves as Indian. Ethnic group is different from nationality – for example people of many different ethnic groups have British nationality.
What has my ethic group got to do with my health care?
Diseases like diabetes, heart disease and cancer are more common in some ethnic groups than others. We want to make sure that NHS services treat people equally whatever their ethnic group, gender, age, religion, disability or medical background.
Isn’t it obvious what my ethnic group is?
No it isn’t. Only an individual can say which ethnic group they identify with. It is important not to make assumptions about people asking.
Why do I need to answer a question about needing an interpreter?
We know that most of our patients can speak English, but some people may find it difficult to explain their health problems in English. By collecting information on patients’ needs for an interpreter, the NHS will be able to better plan their provision of interpreter services.
Who will have access to this information?
Only staff in the practice will have access to information that identifies you personally. Sometimes it would be helpful to share this information with other NHS staff to make sure that your health care needs are met. This might happen for example is you are being referred to hospital. We sometimes prepare statistical reports for the NHS to help plan services and to check the NHS is treating people from different backgrounds fairly. These reports will never identify you individually.
Expressing a preference
If you leave the UK for more than 3 months
Your medical records remain with your registered GP but we will provide you with full medical care while you are in the area. If you leave the UK for a period of more than three months the doctor is no longer responsible for your medical care and may not provide repeat medication in your absence.
Immediately necessary treatment
If you are ill while away from home or if you are not registered with a doctor but need to see one, you can receive emergency treatment from our Practice for up to 14 days. After 14 days, you will need to register as a temporary or permanent patient.
Temporary services
If you are ill while away from home or if you are not registered with a Doctor but need to see one, you can receive emergency treatment from the local GP Practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.
You can be registered as a temporary patient for up to three months. This will allow you to be on the local Practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that Practice.
To register as a temporary patient simply contact the local Practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a Practice in the town or area where you are already registered.
International Patients
Do you need information in a different format?
Complete an accessible information standard questionnaire